Frequently asked questions
Safety first, then the practical stuff. Still stuck? Contact the crew.
Safety
Are your floats safe to keep someone afloat?+
No. Every product we sell is a leisure item only — not a lifesaving device, life jacket or personal flotation device (PFD). They must never be relied on to keep anyone, especially children or non-swimmers, afloat. Constant adult supervision and deep-water caution are required at all times.
Do you sell certified safety equipment?+
No. We make no safety certification, lifesaving, or medical-protection claims. If you need a life jacket or PFD, buy a properly certified product from a marine-safety supplier.
Are the toy items safe for small children?+
Beach balls, the card game and similar items can contain small parts and are not suitable for children under 3 due to choking hazards. Keep deflated material and small parts away from infants.
Products
What are the floats made from?+
Most inflatables use phthalate-free PVC with reinforced seams and dual valves. The XL floating mat uses layered closed-cell foam. Exact specs are listed on each product page.
Do you sell anything electrical or gas-powered?+
No. We never sell electrical or gas equipment. The solar lights charge from sunlight with a sealed battery, and the air pump is fully manual. The dry pouch is an empty protective sleeve with no electronics inside.
Do your designs use licensed characters?+
No. All artwork is original. We avoid licensed characters, brand marks and protected intellectual property.
Orders & Shipping
How much is shipping?+
US shipping is a flat $6.95, free on orders over $55. International rates are calculated at checkout. All prices are in USD.
How fast will my order arrive?+
US orders typically ship in 1–2 business days and arrive within 3–7 business days. See the Shipping page for details.
Returns & Bulk
Can I return a float?+
Unopened, unused items in original packaging can be returned within 14 days. For hygiene and safety, opened or inflated items can only be returned if faulty. See the Returns page.
Do you offer bulk or event pricing?+
Yes — resorts, rentals, events and resellers can request tiered pricing on the Events & Bulk page.